I'm your host Gary Nowak and today I've had the great honor of reconnecting with a former colleague and extremely successful consultant @Greg Tucker
Career Background:
- Award winning CXO, CMO, Chief Customer Officer
- Chief Journey mapper, heling companies better understand the customer journey
- Self employed with his highly successful consulting company for over 10 years
- Held positions with great companies like Clorox, AAA, Copart, CSC Index and mercer Management Consulting
- Education
- Undergrad at Kansas State in Mechanical Engineering
- MBA from Stanford University in Strategy & Marketing Operations
Highlights
- Great first job, those were the days and being the #1 Sticker
- Growing up in Middle America
- Studied Engineering but always knew in his heart he would be a businessman
- Making Stanford wait for him
- Doesn't like working outside all that much
- Engineering to business subjects
- Kansas to New York to the Bay
- Wine thread throughout
- Shifting between industry and consulting
- Working for some major clients
- Getting the best thinking in the room
- Consulting is like fixing a gourmet meal
- Asking a consulting questions to consultants
- How coming from a farming family helps you become a practical consultant
- Hiring people smarter than yourself
- "Live in the Question"
- Listening in a conversation for Context / Process / Content
- Turn the data around to the client and ask a question
- Getting a "Big Bang Theory" & "Ozark" references into the podcast
- Best advice is asking a question
- Customer Experience deep dive conversation
- Missing out on working with 2 high profile individuals
- Being surrounded by great leaders
- Chris Botti Stalker list
- Getting out of your wife's way
Want to be a guest? Email me at gpnowak@gmail.com!